If you have a safeguarding concern about a child at Mount Charles School, then please email: rnile@mount-charlessch.org. If you have a concern that a child has been harmed or might be at risk of harm or abuse, then please call the Multi Agency Referral Unit on 0300 1231 116 or the local police on 101. You can also call the NSPCC on 0808 800 5000.

There may be a time when your child needs to continue their learning at home in order to follow government Covid-19 guidance. At this time there are a number of resources available nationally to parents and their children, to support with coping and keeping safe at home:

Online Safety:

Online safety will be at the forefront of your minds as parents, now that your children are spending more time online for learning and keeping connected with family and friends.  

Please ensure that children are only using their devices when they are in a room with an adult. Please keep screen time to a minimum and ensure that children are prioritising learning time online. You must ensure that you check your child’s messages from friends regularly, and make sure that you have their passwords for the device and social media apps. Check your parental controls and filters are set up correctly at home.
For advice and tips on keeping your child safe online, please visit The UK Safer Internet Centre.

The National Crime Agency (NCA) CEOP command has launched a campaign to help keep children safe online during the coronavirus pandemic. The #OnlineSafetyAtHome campaign contains home activity packs with 15-minute activities for parents and carers to do with their children using CEOP’s Thinkuknow educational resources.  
Read the Thinkuknow news story and download the packs: Home activity packs (PDF) 

The NSPCC has created an online Hub providing advice and support for parents and carers during the coronavirus outbreak. Content includes: information on keeping children safe from abuse; tips and advice to help parents working from home; and ways to talk to a child who is anxious or worried about coronavirus. 
Visit the Hub: Coronavirus (COVID-19) advice and support for parents and carers

Childline has updated its Coronavirus webpage to include tips for children and young people on coping at home during lockdown. Advice includes: keeping in touch with friends online and talking to people at home; staying busy with things like schoolwork or hobbies; and speaking to a trusted adult or parent if they need support. 
Visit the webpage: Coronavirus

Action for Children online digital support for parents is up and running for parents of 0-19 year olds. Parents can speak either online or via phone about anything from finances to behaviour to worry and anxiety.

Every Mind Matters have developed specific resources and information to support your mental wellbeing during the coronavirus outbreak. The resources are free to access and are approved by the NHS, and offer simple steps to take care of our mental wellbeing whilst we are in lockdown at home.
Please visit: https://www.nhs.uk/oneyou/every-mind-matters/

Specific safeguarding issues:
Domestic abuse can get worse during times of stress and uncertainty.  If it has for you, now is the time to get help. If you are in an abusive relationship and need help, here are just some of the people and places that can provide support. Take the first step today.
First Light/Safer Futures – 0300 777 4777 (Mon-Fri 9am-5pm)
Victim Care Unit – 01392 475900
Cornwall Refuge Trust Domestic Abuse 24hr Helpline - 01872 225629
Male Domestic Violence Advice Line - 0800 3283623
Galop - DV Advice for Lesbian, Gay, Bisexual and Transgender - 0800 5875247
National Domestic Abuse Helpline - 0808 2000247

Or visit:
Or download the Bright Sky app here for free.

In an emergency always call 999.